Return & Refund Policy

Return & Refund Policy

Definitions and Key Terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, they are strictly defined as:

  • Cookie: Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information such as your language preference or login information.

  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to LIVERICS SA de CV, operating as NEXTIPTV, which is responsible for your information under this Return & Refund Policy.

  • Customer: Refers to the company, organization, or person that signs up to use the NEXTIPTV Service to manage the relationships with your consumers or service users.

  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit NEXTIPTV and use the services.

  • Service: Refers to the service provided by NEXTIPTV as described in the relevant terms (if available) and on this platform.

  • Website: NEXTIPTV’s site, which can be accessed via this URL: https://nextiptv.shop

  • You: A person or entity that is registered with NEXTIPTV to use the Services.


Return & Refund Policy

Thank you for shopping at NEXTIPTV. We appreciate that you like to buy the services and products we offer. We also want to ensure that you have a rewarding experience while exploring and purchasing our offerings.

As with any shopping experience, there are terms and conditions that apply to transactions at NEXTIPTV. The main point to keep in mind is that by placing an order or making a purchase at NEXTIPTV, you agree to the terms set forth below, along with the applicable Policies.

If there’s an issue with the product you purchased, or if you are not satisfied with it, you have 1 week to request a refund and return the item.

To return a product, you must follow these guidelines:

  • The package must be returned with the original receipt of purchase.
  • The product must be in the original packaging.
  • The product must be damage-free; if we detect any damage, the refund will be canceled.

Refunds

At NEXTIPTV, we are dedicated to serving our customers with the best possible products and services. Every product you choose is carefully inspected, checked for defects, and packaged with the utmost care. We do this to ensure that you are completely satisfied with your purchase.

However, there are times when we may not have the product(s) you ordered in stock or encounter issues with our inventory and quality control. In such cases, we may need to cancel your order. You will be notified in advance, and if you have made an online payment (not Cash on Delivery), a refund will be issued once our team confirms your request.

We conduct thorough quality checks before processing any orders. While we take great care in packing the product to avoid damages during transit, NEXTIPTV is not liable for any damage caused to the items during shipment or transportation.

Once we receive your returned product and verify that it meets the return guidelines mentioned above, we will process your refund. It may take a few days for the refund to be processed, and you will be notified when the refund is completed.


Shipping

NEXTIPTV is responsible for return shipping costs. All return shipping fees will be paid by NEXTIPTV, even if the original order did not include free shipping.


Your Consent

By using our website, registering an account, or making a purchase, you consent to our Return & Refund Policy and agree to its terms.


Changes to Our Return & Refund Policy

We may update, amend, or make changes to this document to accurately reflect our Services and policies. Unless otherwise required by law, such changes will be prominently posted here. If you continue to use the Service after the changes, you will be bound by the updated Return & Refund Policy. If you do not agree to this or any updated policy, you may delete your account.


Contact Us

If, for any reason, you are not completely satisfied with any product or service we provide, please don’t hesitate to contact us. We are happy to discuss any issues you may be facing.